As you gain experience, it’s possible to move into other jobs, like system or network administrator, cloud engineer, or information security analyst. If you don’t know where to start in IT, this is a good role to consider it’ll expose you to other areas of IT you might be interested in. Many IT professionals start their careers in help desk roles. These positions collectively are sometimes referred to as help desk positions.
Help desk technicians can also be called help desk analysts, desktop support technicians, service desk technicians, computer support specialists, among several other titles. A help desk technician might maintain, install, or troubleshoot hardware and software, resolve networking issues, or help resolve other problems for other company employees.
When a computer user or employee is having problems with hardware, software, or a network, they call on a help desk specialist to assist. Certifications, associate degrees, or bachelor’s degrees may be requested. Requirements: Knowledge of computer systems and troubleshooting.
ENTRY LEVEL AUTOCAD COMPUTER REQUIREMENTS HOW TO
Learn more: How to Get a Job in IT: 7 Steps 1. Here are ten entry-level IT positions to consider as you begin your job search. Or you can jump straight into a field you’re interested in if you have some background knowledge. You can start at the help desk and work your way up to any number of specialized jobs as you grow. Jobs in the IT sector in the US are projected to grow at a much faster rate than other occupations in the next decade.
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